AHA, Inc. Code of Ethics Grievance Submission Instructions
The Code of Ethics Grievance Review Process was developed to safeguard licensed professionals incorporating equine movement into their practice against unethical behavior or actions which go against the American Hippotherapy Association, Inc. Code of Ethics. It is the duty of all AHA, Inc. members to come forward with evidence of perceived violations of the AHA, Inc. Code of Ethics. Each AHA, Inc. member should be mindful of his or her professional obligation regarding confidentiality and possible sanctions for abuse of the complaint procedures. Your signature on the Complaint form signifies that the complaint is brought to the AHA, Inc. Code of Ethics Grievance Committee in good faith and not for the purpose of resolving private, business, legal, or other disputes for which more appropriate forums exist.
The complaint form may be submitted online by clicking the button below. The complainant must include all information in the required fields as well as attaching supporting documentation for the complaint to be accepted and processed. Anonymous complaints will not be accepted.
Supporting documentation must be attached to the complaint form. If confidential information is
included in the documentation any identifying information must be redacted. Documentation
may include but is not limited to the following:
● Relationship with the respondent
● Circumstances of the alleged violation
● Dates when alleged violations occurred
● Copies of communications that are relevant to the complaint
● Copies of correspondence if this complaint was filed with another organization (e.g. licensing Board)
Grievance Review Process
Upon review of the submission, the Code of Ethics Grievance Committee will take the following
steps:
1. The respondent will be contacted by a representative of the Code of Ethics Grievance
Committee to receive their input into the complaint;
2. A copy of the complaint form and all supporting documentation will be provided to the
individual/facility/private practice against whom the complaint has been filed with the
complainant’s personal information redacted;
3. The Code of Ethics Grievance Committee will attempt to resolve the issues around the
complaint;
4. If there is no satisfactory resolution the issue will be referred to the AHA, Inc.
Professional Standards Committee and then the AHA, Inc. Board of Directors for final
resolution and appropriate action.